Since August of 2015, Food City has offered an innovative new program that has revolutionized traditional grocery shopping.  Their GoCart curbside pick-up is currently available at numerous locations throughout their market area, with plans to continue expanding the program to additional locations.

“At Food City, we’re always looking for ways to bring added value and convenience to our shoppers,” says Steven C. Smith, Food City president and chief executive officer.  “Our  GoCart program is literally changing grocery shopping as we know it.”

The program allows customers to select their purchases on-line and the order is filled by a professional shopper and loaded into their vehicle when they arrive at the store.  Customers can pay on-line or by credit or debit card at the time of pick-up.  Food City charges a minimal service fee of only $4.99, regardless of the order size. 

“GoCart combines the added convenience of drive-thru service with the personalization of on-line shopping.  It’s truly the best of both worlds,” says Smith. 

Customers wishing to take advantage of this convenient service, simply need to visit Food City’s website to create an account or log into their existing foodcity.com account.  Once they select the nearest GoCart store as their home store, they can shop from thousands of items, including weekly specials or search departments to add items to their cart.  The Quick Cart feature also allows shoppers to view previously purchased products, which can be added by item, category or an entire list in a single click.  Customers also have the option to add digital coupons to their cart.  They can select a pick-up time that fits their schedule, ranging from as little as three hours after the order is placed to several days in advance.  Once they review their list, making changes as needed and submit their order, special requests can be added for their professional shopper on the cart summary page.  Purchases can be paid for by debit or credit card online or by all acceptable forms of payment at curbside.  Upon arrival at the store, they simply pull up to the curb and their professional shopper will load their groceries for them and they are on their way in minutes.  

“Our Food City professional shoppers are trained to carefully review the notes and requests submitted with each order to ensure our valued customers receive the correct items in the quickest, most convenient manner possible,” Smith adds.  

Food City GoCart is currently available at 53 Food City locations.

NEW LOCATION – beginning September 28th 
2946 Winfield Dunn Parkway, Kodak, TN  37764


 
Headquartered in Abingdon, Virginia, K-VA-T Food Stores (Food City’s parent company) operates 132 retail outlets throughout southeast Kentucky, southwest Virginia, east Tennessee, Chattanooga and north Georgia.